Wayne Transports, Inc

DESCRIPTION:

This role is responsible for both clerical and administrative support to the Wayne Transports Inc. customers, dispatchers, and drivers. This role will have set daily, weekly, and monthly repetitive tasks as well as other small projects as they come up.

RESPONSBILITIES:

• Create loads in our TMW logistics software to ensure stores do not run out of fuel.
• General knowledge over time on how much fuel every store uses on a daily basis.
• Enter Data in TMW after drivers have completed each and every load throughout the day.
• Talk to drivers multiple times on the phone throughout the day for collecting information about the load they are hauling or have hauled.
• Give drivers information on what delivery they are going to make next, what products they are going to load, where they are going to load it, what supplier/Contract number the driver needs to use, and what time the load is supposed to load and deliver at.
• In-Depth knowledge on what the load requires and making sure that the driver has the right equipment to do the load.
• Help drivers with specific instructions on how to get to numerous customer locations throughout MN.
• Hours of Service competence along with using the current ELD website to track assets.
• Use TMW transportation logistics software to enter driver’s ancillary pay such as empty miles, split deliveries, layovers and more.
• Talk to customers professionally and courteously on what loads they want us to haul and letting them know when we can haul it for them and how many pounds we can haul.
• General knowledge of Hazmat products and placards the driver will be using.
• Using our TMW transportation logistics software to create new loads per customer requests and update cancellations to the team.
• Ability to use a computer proficiently in order to effectively receive loads via fax, emails, or phone calls.
• Ability to work within a team with a great attitude towards co-workers to efficiently dispatch our fleet of petroleum trucks.

REQUIRED SKILLS / EXPERIENCE:

• Self-starter, highly motivated, effective problem solver
• Methodical and detail-oriented
• Proficiency in Microsoft Office Suite
• Dependable and Timely
• Professional
• Excellent Customer Service Skills
• Effective verbal skills
• Good Multitasker

DESIRED QUALIFICATIONS:

• At least two (2) years’ experience
• Transportation experience